🎯 Case Study: Fusion App
Client: Agricultural Machinery Sales & Services
Sector: Agriculture / Retail / Servicing
Project Overview
Nexbyte delivered a powerful, all-in-one digital platform for a leading agricultural equipment supplier and service provider. Developed using .NET and Microsoft SQL Server, the system centralises operations across sales, servicing, inventory, finance, and HR.
Designed for scalability and operational visibility, the solution supports multiple departments and user roles, offering integrated dashboards, modular tools, and administrative controls to streamline daily activities and provide valuable business insights.
Core Features
📊 Dashboard
Real-time metrics and performance indicators give managers and teams instant visibility into:
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Key performance indicators (KPIs)
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Departmental alerts
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Business trends and targets
📁 Accounts Module
Manage the full scope of account records with ease:
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Customer and supplier data
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Transaction histories
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Contact information and document tracking
💷 Bookkeeping
Simplifies financial tracking and reconciliations:
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Payment records and receipts
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Inventory-related costings
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Wholegood unit payout tracking
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Unpaid balances and VAT documentation
📅 Calendar & HR
Integrated shared calendar system for operational and staff coordination:
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Staff leave and absence requests
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Personal schedule summaries
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Team-wide scheduling and approvals
🔧 Parts Management
Comprehensive parts inventory and procurement tools:
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Stock control with categories, manufacturers, and attributes
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Document storage for parts
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Purchase order creation and tracking
🛠️ Service & Workshop
Complete workshop management module to streamline service operations:
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Job tracking from intake to completion
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Unit service history
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Integrated diary scheduling and pre-delivery inspections (PDI)
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Warranty claim handling
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Service revenue reports and activity logs
🚜 WholeGoods Management
End-to-end handling of wholegood units and machinery sales:
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Sales lead pipeline and follow-up
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Vehicle/unit documentation and registration
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Product categorisation (by manufacturer, model, etc.)
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Website listing integration
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Target price setting and pricing logic
👥 User Access & Permissions
Centralised user administration:
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Role-based account management
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Department and site allocation
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Detailed access control lists (ACL) for secure permissions
📈 Reporting Module
Actionable insights across departments:
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Sales summaries and revenue performance
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Aged receivables tracking
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Commission calculations
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Low stock and bestseller reports
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Sales by country
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User activity audit trails
⚙️ System Configuration
Fully configurable platform:
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Core system settings
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Email account integration
🔍 System Monitoring
Built-in backend operations hub:
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Live system logs
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Background task management
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Message queue supervision
🔐 Technical Highlights
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Role-Based Access Control (RBAC): Ensures staff only access the data and features they’re authorised for.
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Responsive Design: Optimised for desktops and tablets, supporting warehouse, office, and workshop staff.
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Modular Architecture: Makes future feature expansion and updates seamless.
🧩 Impact
The custom solution has transformed day-to-day operations by replacing fragmented processes with a unified system. Whether it's booking in a service job, chasing an unpaid invoice, or analysing sales trends across multiple locations, everything now flows through one intuitive platform, saving time and improving oversight.
Customer Feedback
Nexbyte delivered a custom system that has transformed how we manage sales, service jobs, and our day-to-day operations. The off-the-shelf system we used before had too many limitations - we were often finding workarounds. The new platform is built entirely around how we actually work, which has significantly reduced admin overhead, improved visibility across teams, and streamlined internal processes. The Xero integration is seamless and saves us a lot of manual effort. I wrote most of the specification, so I appreciated how well the Nexbyte team understood the technical side and translated it into a working solution. They were responsive throughout and quick to handle change requests. Overall, we are delighted with the result, it's a scalable platform that fits our business perfectly.
Fusion App - Director
